Confirmed Service Customer
Went in fir oil change turns out 3 recalls going to have to wait 3hrs no loaner we have bought 5-6 vehicles since 2022 and have had nothing but problems we will not be coming back to Salvador anymore. Loyal customers and we get shafted sold us a Trax engine needed to be replaced two months later then last all the screens brought it in they were telling us it couldn't be fixed they lied just wanted us to buy a new one cause they never offered us a loaner and my husband needed a vehicle ASAP . We bought o Chevy Colorado cost us more then what we wanted to spend and lost the the $3000 in equity we had in the truck we traded in they didn't want to work with us in any way, we came back to get the sticker and there was the Trax they said they could not fix on the lot fir sale. There way of fixing it was giving $100 credit . This place is the worst
Barry H.
FITCHBURG,
MA
Business Response
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