Even though my issue wasn't fully resolved. Rich, my service advisor, was an excellent communicator and kept me informed each step of the way.
Went well, repairs were done.
Professional and courteous.
Very professional and the job was done correctly the first time.
Had work to be done and they did quickly.
Serviced my GMC in a timely manner.
Very good communications between the service department and myself. My only complaint is how long it took to complete the job.