273 Reviews Found
Confirmed Service Customer
Easy to schedule and great customer service
Stephen B.
FITCHBURG
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Confirmed Service Customer
in the past Salvador has done A excellent job servicing my car. However, I have been trying to get a camera repaired on the front of my vehicle and have not been able to do so until they order the required parts. Also, they have changed my brakes satisfactory. However, I needed an inspection sticker and I got arejected sticker because they change the brakes before they did the inspection sticker. So this service appointment with somewhat of a blip.
Kent O.
FITCHBURG
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Confirmed Service Customer
customer service was outstanding. they told me a few issues that could be addressed immediately, but i felt absolutely no pressure from them. waiting room area is a bit underwhelming, would be nice if it had glass to showroom, natural light.
Christopher L.
RUTLAND
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Confirmed Service Customer
Always satisfied with the service at Salvadore’s.
Judith K.
ORANGE
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Confirmed Service Customer
The service department at Salvador Chevrolet is second to none!
Peter F.
BARRE
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Confirmed Service Customer
Considering I had to get a new engine I was just not happy. Thanks to Brent he has a very calm demeanor, so he walked me through the process and got results. They took very good care my Chevy. They even fixed few minor things along the way. I will be bringing my business to them from now on.
Francisco L.
GARDNER
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Confirmed Service Customer
Got me in quick for appt and fast fix problem
Eric M.
WINCHENDON
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Confirmed Service Customer
I brought my Chevy Trax in for the 5,000 mile check and service. It went very well!
Stephen R.
ATHOL
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Confirmed Sales Customer
We had another great experience purchasing a car from Salvadores!! The salesman Ivu is top notch. He really went out of his way to help us find what we wanted without pressuring us. The sales manager Germaine was very instrumental in guiding us to our perfect match. Kudos to the team again for a great purchase. We LOVE our new 2024 Chevy Trailblazer!!
Jeffrey R.
ATHOL
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Confirmed Sales Customer
this is the second vehicle i bought from mike and would definitely buy my next vehicle at salvadores , great to deal with and fast service.
Ronald A.
WINCHENDON
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Confirmed Service Customer
They are very good about telling you what needs to be done on the vehichle to keep up the maintenance.
Ann M.
WEBSTER
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Confirmed Sales Customer
Andy was the only salesperson who came outside to talk to us out of 4 dealerships. He was knowledgeable and very good at finding our needs.
Stephen M.
GARDNER
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Confirmed Service Customer
I went down there because my exhaust . Rich Bachelder was very helpful with my exhaust problem.A Happy Customer Peter A Batutis
Peter B.
GARDNER
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Confirmed Service Customer
Listen I habe come here multiple times for the same problem. I have also solely been coming here for my.oil changes for over a year. So no one else has touched my truck in a while. I understand that a check.engine light can be difficult, but with the amount of times it has been in there it feels like im.throwing money at the wind because it somehow always has a new problem. This last time was the last straw because I was not only told it needed a new map sensor I was asked if I continually have been putting coolant in. I said no I've never had to put coolant in. So I was told a leak was found on the tip of the radiator. Now I had just picked my truck up on 12/29 and drove it one time before bringing it back at the next available appt on 1/9. Can you tell me.how all of a sudden between all the visits including the last recent one where it was just there that this either just happened all of a sudden or it wasn't noticed before with all the times under the hood? No answers were had except it can happen. I have talked to 3 other dealerships, and they have all said that doesn't make.any sense and something happened to my truck while in there, but when I pressed it I kept getting cut off saying it can happen. So I decided to pick up my truck and will be bringing to another dealership even if it means an extra hour drive because I don't trust this dealership anymore. I should have known when I had to argue not too long ago what kind of oil I need and want in my truck. I had to get out my handbook to prove I was right in asking for it. When I picked up my truck the paperwork clearly states they think it's the map sensor, and they're guess is that it's all sooted up. But it's in a hard to reach place and they couldn't get to it in the alotted time of the diagnostic so they suggest I order a new map sensor and replace it. Do you want to explain to me if he thinks it's that and it's just all sooted up why I would get a call and say we'll have to charge you a little.more to get up there and clean that to see if that's the issue before suggesting I just order a new one before we know? Again this is why I feel I am throwing money tk the wind because things seem to being done on a guess and not a know. His own words say it in the paperwork. I have a household with 5 over 60k vehicles that we were bringing here and your Jeep side. This will not be the case anymore as business will be being brought else where. Rafael is great by the way, and seems to be the only one that knows what's going on back there, that kid deserves a raise and promotion. Too bad he's not going to be enough to keep customers though.
Jaice L.
PETERSHAM
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Confirmed Service Customer
Dealership Was a great experience they had experience and knowledge to help chose the right vehicle that worked for me
Leland M.
ORANGE